Our Privacy Policy describes how we collect, use, disclose, and protect information that applies to our website and your choices about the collection and use of your information.
Who we are
Our website address is: http://www.love-wise.com. The site is operated by Bill and Pam Farrel for the purpose of helping people gain real world wisdom for their important relationships. Love-Wise is a DBA of Farrel Communications INC, a California corporation. You can contact us at info@love-wise.com.
HOW WE COLLECT AND USE INFORMATION
Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.
We collect the following types of information about you:
- Information you provide us directly: We may ask for certain information such as your first and last name, address, phone number, personal account preferences, transactional data, purchase information, and e-mail address if you sign up for our services, correspond with us or purchase products from our site. We may also retain any messages you send including (but not limited to) responses to blog posts or other social media services. We may also collect information you provide in user content you add to your profile. We use this information to operate, maintain, and provide to you the features and functionality of the service, and as further detailed below.
- Information we may receive from third parties: We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Twitter or Facebook Connect, by “following,” “liking,” adding the application, linking your account to the Service, etc., that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service, including your public profile picture, news feed, posts on your wall (including your friends’ posts on your wall), friends list, etc. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.
- Analytics information. We may directly collect or use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device as part of a web page request, including the web pages you visit, your browser add-ons, your browser’s width and height, and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
- Cookies information: When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
- Log file information: Log file information is automatically reported by your browser each time you access a web page. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
- Clear gifs/web beacons information: When you use the Service, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
- Device identifiers: When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by the Service. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
- Location data: When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
- Commercial and marketing communications: We use the information we collect or receive to communicate directly with you. We may send you emails or push notifications on your mobile device containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. You may opt-out of push notification messages by changing your settings on your mobile device. We will not send you marketing communications messages. We also use your information to send you Service-related notices (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices) to your email address or mobile device via push notification.
- Information we do not collect: We do not collect information about the users’ health, income, credit rating or employment. Any requests for such information by anyone claiming to be a representative of Love-Wise or Bill and Pam Farrel should be reported to us immediately as it will not have been initiated by us.
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
CONTACT FORMS
When a visitor fills out a contact form, we may ask for certain information such as your first and last name, address, phone number, content of the contact request, event information and e-mail address as it relates to the purpose of the contact form. We may keep contact form submissions for up to three years to monitor follow-up and to assess our policies and procedures. We do not use the information submitted through contact forms for marketing purposes.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We may also use cookies, log file, device identifiers, location data and clear gifs information to: (a) provide custom, personalized content and information; (b) provide and monitor the effectiveness of our Service; (c) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (d) diagnose or fix technology problems; (e) provide advertising to your browser or device, and (f) update the application on your mobile devices.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
YouTube. We use YouTube to embed videos in our blog posts. You can review Google’s privacy policy at https://policies.google.com/privacy?hl=en.
SHARING OF YOUR INFORMATION
We (including any parent, subsidiaries and affiliates) will not rent or sell your information to third parties without your consent, except as noted below.
- Who you may choose to share your User Content with: Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any available privacy settings. To change your privacy settings on the Service, please change your profile settings.
- What happens in the event of a change of control: We may buy or sell/divest/transfer our company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
- Instances where we are required to share your information: We will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Useor to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of us, our Users or others.
- Sharing certain service type information we collect about you: We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
- Ads: We may also share certain information such as your location, browser and cookie data and other data relating to your use of our Service with our business partners to deliver advertisements (“ads”) that may be of interest to you. We may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the Service, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Service, and to measure the effectiveness of their ads and to personalize the advertising content. We do not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes, unless you choose in advance to have your information shared for this purpose. Additionally, you may wish to opt-out of receiving cookies by adjusting your browser settings to refuse cookies or to alert you when a cookie is placed.
We may share your information with third-party business partners whose privacy policies are compatible with ours for the purpose of providing the Service to you. Those business partners will be given limited access to your information as is reasonably necessary to deliver the Service. Our Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information. The third party services we currently use are:
- WooCommerce. We use this service to process our online store, membership services, and subscriptions. To facilitate these services, we share the account information you provide to us which may include first name, last name, address, phone number, email address and purchase information. You can review WooCommerce’s privacy policy at https://automattic.com/privacy/
- Jetpack. (You can review Jetpack’s privacy policy at https://automattic.com/privacy/) We use this service in the following ways:Activity Log. This feature only records activities of a site’s registered users, and the retention duration of activity data will depend on the site’s plan and activity type. To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.Contact Form. This feature records the contact form submission data, which includes IP address, user agent, name, email address, website, and message. It is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of our site and is emailed directly to us. This email will include the submitter’s IP address, timestamp, name, email address, website, and message.
- WooCommerce Services for shipping labels. We submit the customer’s name, address as well as the dimensions, weight, and quantities of purchased products. Jetpack sends the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. The purchased shipping labels are stored on Jetpack’s server to make it easy to reprint them and handle support requests.
- Endicia for shipping labels. (You can review Endicia’s privacy policy at https://www.endicia.com/policy/privacy-policy/) We submit the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to Endicia. We also store the purchased shipping labels on our Endicia account to make it easy to reprint them and handle support requests.
- Stripe. We use Stripe to process online purchases. We submit the customer’s name, address, and payment information as provided by you. You can review Stripe’s privacy policy at https://stripe.com/us/privacy.
HOW WE STORE AND PROTECT YOUR INFORMATION
- Storage and Processing: Your information collected through the Service may be stored and processed in the United States or any other country in which we or its subsidiaries, affiliates or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which we or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
- Keeping your information safe: We care about the security of your information, and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information (including Group hyperlinks, if applicable), and for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of our distributors, such as social networks. We are not responsible for the functionality or security measures of any third party.
- Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
ABOUT YOUR INFORMATION
Following termination or deactivation of the Service, we may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.
CHILDREN’S PRIVACY
We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@love-wise.com.
LINKS TO OTHER WEB SITES AND SERVICES
We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook or Twitter) and you allow such a third-party access to you User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.
HOW TO CONTACT US
If you have any questions about this Privacy Policy or the Service, please contact us at info@love-wise.com.
CHANGES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we may choose to inform users of the Service and will indicate the date on which modifications were made at the end of this policy statement.
This privacy policy was last modified on May 22, 2018.